Privacy Policy

Privacy Policy


Personal Data

We respect your privacy and will at all times seek to comply with privacy laws. The personal data we collect about our users shall be carefully and adequately processed, and will not be disclosed, rented or sold to third parties other than described within this privacy policy. We collect this information to be able to process your order and to offer you our newsletter and special deals when it is time to refill your order (this will include your name, date of birth, e-mail, postal addresses and details of any prescription supplied to you by your optician or medical practitioner). You will need to give your consent before any processing takes place and your personal data will only be used for the purposes stated in these terms and conditions and or at the point of collection. We are committed to maintaining the highest standards of personal data protection and will not collect information about you without your consent

Payment Service Providers uses third party payment service providers (PSPs), including PayUMoney and CCAvenuve, in order to process credit and debit card transactions on the customer’s behalf. In order to complete a purchase on our website, you may be transferred to pages hosted by the third party PSP. Our partner PSPs are fully Payment Card Industry Data Security Standard (PCI DSS) compliant. The third party PSP takes full responsibility for the security of your transactional data. We have taken reasonable steps to ensure that no transactional data that passes to our PSP’s servers can be used, changed or examined by third parties. Unless under obligation by law, our partner PSPs will not share personal information with any other organisation or individual.


We are pleased to hear from our customers and welcome your comments regarding our products, including the Site. We request that you be specific in your comments on our services and products. If you send us comments, suggestions, ideas, materials, notes, drawings, concepts, or other information (collectively, "Submissions"), the Submissions shall be deemed, and shall remain, our property. None of the Submissions shall be subject to any obligation of confidence on our part, and we shall not be liable for any use or disclosure of any Submissions. Without limiting the foregoing, you agree that we shall exclusively own and hereby assign to us without compensation or further obligation all now known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions, including the right to publish on the Site or elsewhere and to use the Submission, including any suggestions, ideas, etc. contained herein.

Information to brand /trademark owners listed on our website

If you believe that you are a trademark owner of a product which is listed on our website for sale or any other purpose and wish to be removed from selling your product from our website, please send a written request of removal of listing from the website with adequate reason of removal.The request must be sent at our postal address and e-mail address We shall consult our boards and attorney before removing the product / content and if approved by our board and attorney, we shall remove your product after 90 days of receiving the approval.

Contacting Us

We value your opinions. If you have comments or questions about our privacy policy, please e-mail us to